Shipping Methods & Processing Times
84Volt processes and ships orders Monday through Friday, excluding holidays.
📌 Important Notes:
- During high-volume periods (sales, peak seasons, holidays), order processing may take longer.
- All shipping fees are non-refundable.
- 84Volt is not responsible for lost or damaged packages after delivery is confirmed at your address.
Shipping Information
You can track your order using the shipping confirmation email.
🚚 Shipping Method & Estimated Transit Time:
- Standard Shipping: 4-12 business days
- Standard Shipping Fee: USD $5.99
📌 Hawaii, Alaska, and U.S. Territories:
- Delivery timelines may vary and are not guaranteed.
APO/FPO/DPO Military Mail
Orders shipped to APO/FPO/DPO addresses require 1-2 months for delivery due to unique transportation and handling requirements.
Order Fulfillment & Production Times
✔ In-Stock Orders: Fulfillment within 1-2 business days.
✔ Print-on-Demand Orders: Production takes 7-10 business days, followed by shipping.
📌 During peak sales & holidays, processing may take longer.
Modifying or Canceling Orders
📌 Can I Update My Shipping Address?
- If your order has not shipped, we may be able to update the address.
- Submit a request as soon as possible [Click Here] or email cc@84volt.com with your order number.
- Address changes are not guaranteed if the order has already left our warehouse.
📌 Can I Cancel or Modify My Order?
- You can cancel your order within 48 hours before it ships or enters production.
- Cancellation requests must be confirmed via email at cc@84volt.com.
- If you received an incorrect order, please contact Customer Support upon delivery.
📌 Can I Change My Shipping Method?
- If you need to upgrade your shipping, contact us immediately at cc@84volt.com.
- Once an order has shipped, we cannot modify the shipping method.
📌 Can I Change My Payment Method?
- Unfortunately, payment methods cannot be changed once the order is placed.
Tracking & Lost Package Assistance
📌 What If My Order Doesn't Arrive?
If your package is marked as delivered but hasn’t arrived, follow these steps:
1️⃣ Check with Neighbors – Sometimes carriers leave packages nearby.
2️⃣ Submit a Lost Package Request – Contact our Customer Support at cc@84volt.com.
3️⃣ Investigation Timeline – Once reported, we’ll work with USPS/UPS to investigate. Please allow up to 10 business days for resolution.
📌 Important Notes:
- If USPS/UPS confirms delivery to the correct address, we cannot be held responsible for lost packages.
- You may need to file a claim directly with the carrier for further assistance.
Damaged or Incorrect Orders
📌 What Should I Do If I Received a Defective or Wrong Item?
- Do not initiate a return without contacting us first.
- Reach out to our Customer Support at cc@84volt.com with photos of the issue.
- We will resolve the issue promptly and provide instructions on next steps.
📌 What Should I Do If My Order Was Returned to Sender?
- If your order is returned to us, contact Customer Support with your order details.
Customer Service Response Times
✔ Our team is available Monday - Saturday.
✔ Expect a response within 1 business day.
✔ During peak sales or holidays, please allow 2-3 business days for a reply.
📩 For any inquiries, contact us at: cc@84volt.com
