Shipping & Delivery Policy

Disclaimer Shipping time

Holiday Season Shipping Disclaimer During peak seasons — such as the holiday months — shipping carriers release official notices to manage delivery expectations. These disclaimers are meant to inform customers about potential delays, increased costs, and service adjustments caused by the exceptionally high shipping volume and possible weather-related disruptions. At 84Volt, we follow these carrier guidelines closely to keep you informed. While we work to ensure timely processing and dispatch, please understand that external carrier factors during this period may affect transit times. We sincerely appreciate your patience and understanding.


Shipping Methods & Processing Times

84Volt processes and ships orders Monday through Friday, excluding holidays.

 Important Notes:

• During high-volume periods (sales, peak seasons, holidays), order processing may take longer.
• All shipping fees are non-refundable.
• 84Volt is not responsible for lost or damaged packages after delivery is confirmed at your address.

Shipping Information

You can track your order using the shipping confirmation email.

 Shipping Method & Estimated Transit Time:

• Priority Shipping: 4-9 business days
• Priority Shipping Fee: USD $10.99

• Standard Shipping: 4-12 business days
• Standard Shipping Fee: USD $5.99

 Hawaii, Alaska, and U.S. Territories:

• Delivery timelines may vary and are not guaranteed.

APO/FPO/DPO Military Mail

Orders shipped to APO/FPO/DPO addresses require 1-2 months for delivery due to unique transportation and handling requirements.

Order Fulfillment & Production Times

 In-Stock Orders: Fulfillment within 1-2 business days.
 Print-on-Demand Orders: Production takes 7-10 business days, followed by shipping.
 During peak sales & holidays, processing may take longer.

Modifying or Canceling Orders

 Can I Update My Shipping Address?

• If your order has not shipped, we may be able to update the address.
• Submit a request as soon as possible [Click Here] or email [email protected] with your order number.
• Address changes are not guaranteed if the order has already left our warehouse.

 Can I Cancel or Modify My Order?

• You can cancel your order within 48 hours before it ships or enters production.
• Cancellation requests must be confirmed via email at [email protected].
• If you received an incorrect order, please contact Customer Support upon delivery.

 Can I Change My Shipping Method?

• If you need to upgrade your shipping, contact us immediately at [email protected].
• Once an order has shipped, we cannot modify the shipping method.

 Can I Change My Payment Method?

• Unfortunately, payment methods cannot be changed once the order is placed.

Tracking & Lost Package Assistance

 What If My Order Doesn’t Arrive?
If your package is marked as delivered but hasn’t arrived, follow these steps:

 Check with Neighbors – Sometimes carriers leave packages nearby.
 Submit a Lost Package Request – Contact our Customer Support at [email protected].
 Investigation Timeline – Once reported, we’ll work with USPS/UPS to investigate. Please allow up to 10 business days for resolution.

 Important Notes:

• If USPS/UPS confirms delivery to the correct address, we cannot be held responsible for lost packages.
• You may need to file a claim directly with the carrier for further assistance.

Damaged or Incorrect Orders

 What Should I Do If I Received a Defective or Wrong Item?

• Do not initiate a return without contacting us first.
• Reach out to our Customer Support at [email protected] with photos of the issue.
• We will resolve the issue promptly and provide instructions on next steps.

 What Should I Do If My Order Was Returned to Sender?

• If your order is returned to us, contact Customer Support with your order details.

Customer Service Response Times

Our team is available Monday – Saturday.
Expect a response within 1 business day.
During peak sales or holidays, please allow 2-3 business days for a reply.

 For any inquiries, contact us at: [email protected]