Returns & Exchanges Policy

Cancellations

Exchanges

Returns

• We stand behind the quality of every product we sell. We will gladly accept returns within 30 days after delivery if any item in your order does not exceed your expectations. To be eligible for a refund, all returned items must be unworn, unwashed, and undamaged with tags still attached. Our return policy does not cover ordinary wear and tear or damage caused by improper use.
  
• A maximum of 10 returned items are accepted per order.
• Customers are responsible for return shippings and customs duties associated with the return parcels. (Please note, we could not provide return labels at this time, and customs duties collected upon delivery will be deducted from the final refund.)
• Please initiate returns by emailing our Customer Support. Refunds will only be issued when products are returned to the designated address provided via our email after the return request is approved. Do not send products back to the address on the shipping label received with the parcel.
• Please ensure that you ship the return parcel within 30 days after your return request is approved. Once shipped, kindly email us the tracking number at cc@84volt.com (Please note, 84Volt is not responsible for any lost returns.)
• Please leave a note in the package with your order number and reasons for returns.
• Outbound shipping fees from the original order are not refundable.
• Please allow up to 15 days for processing the refund once the package is marked delivered. You will be notified via email when the refund has been issued.
• Please note that at this time the following purchases are not eligible for returns: 
  - Items marked as “final sale”
  - Purchases from third-party retailers. We suggest that you contact the third-party retailer where you made your purchase for information on their return policy

Customer Service